Privacy Policy

Zakłady Metalowe Charbrowo Sp. z o.o. (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with us by any other means.

Website address: https://zmc.pl

1. Data Controller

Zakłady Metalowe Charbrowo Sp. z o.o.
ul. Przemysłowa 1, 84-352 Wicko, Poland
NIP: 841-10-04-618
Email: biuro@zmc.pl
Phone: +48 59 8611 759

For data protection inquiries, please contact our Data Protection Officer at biuro@zmc.pl.

2. Data We Collect

  • Company name and identification data (NIP, REGON)
  • First and last name
  • Email address
  • Phone number
  • Postal or business address
  • Information you provide when contacting us or leaving a comment

3. Purpose of Processing

Your personal data is processed and stored for the following purposes:

  • Order fulfillment and ongoing cooperation
  • Shipment of ordered goods and returns (data shared with our logistics partners)
  • Payment processing (including third-party payment providers)
  • Issuing and exchanging invoices and other accounting documents
  • Sending commercial offers or responding to inquiries
  • Providing marketing and product information where consent has been given

Your data is stored securely within our business systems (RAKS/ISAH) and/or our website system (https://zmc.pl).

4. Comments and Media

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent to help detect spam. An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. See the Gravatar Privacy Policy at https://automattic.com/privacy/. After approval, your profile image is visible to the public in the context of your comment.

If you upload images, avoid uploading files with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

5. Cookies

Our website uses cookies in accordance with your browser settings to:

  • Optimize website performance and adapt it to user preferences
  • Collect statistical data about website traffic
  • Maintain your active session (so you do not need to log in again on each subpage)
  • Ensure smooth and correct order placement
  • Suggest products based on your interests

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies remain for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “Remember Me,” your login persists for two weeks. When you log out, login cookies are removed.

If you edit or publish an article, an additional cookie is saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

By using the website without changing your browser settings, you agree to the storage of cookies on your device.

6. Embedded Content

Articles on this site may include embedded content (for example videos, images, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking if you have an account and are logged in to that website.

7. Data Sharing

If you request a password reset, your IP address will be included in the reset email. We may share data with trusted partners strictly for order processing and service provision (such as shipping or payment providers).

8. Data Retention

  • Comments and their metadata are stored indefinitely to recognize and approve follow-up comments automatically.
  • For registered users, we store the personal information provided in user profiles. Users can see, edit, or delete their personal information at any time (usernames cannot be changed). Website administrators can also see and edit that information.
  • Personal data related to contracts is stored for the duration of cooperation and up to five years after termination, in line with accounting and legal obligations.

9. Your Rights

Under the GDPR, you have the right to access, rectify, delete, restrict, or object to the processing of your personal data, the right to data portability, and the right to lodge a complaint with a supervisory authority.

You can exercise these rights by contacting us at:

10. Data Security

We implement physical, technical, and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, use, or access, in accordance with applicable regulations.

11. Automated Spam Detection

Visitor comments may be checked through an automated spam detection service.

12. Compliance Note

All changes required by the General Data Protection Regulation (GDPR) have been implemented in Zakłady Metalowe Charbrowo Sp. z o.o. since May 25, 2018.